Order and payment

1. Can I change the product, size, or shipping address of a paid order?

  • Yes, to change your order before shipping, please send an email to apps@myantdiy.com 
  • Please note that we can only help you change the information before shipping.
  • Therefore, please check your order information carefully when placing an order.

2. What payment methods do you accept?

  • We accept PayPal and credit cards

3. For more information about payment, please go to our  payment method .



1. Which countries do you provide services?

  • We can ship to most countries, including the United States, Britain, Canada, Australia, France, Germany, etc.

2. When can I receive my order after I place the order?

  • We need 3-6 working days to process the order. And it will take 7-15 days for the parcel to be delivered.
  • Total delivery time = processing time + shipping time
  • Please note that this is only an estimate, and the time for different products may vary.

3. How can I track my package? Does my package have a tracking number?

  • After the order is shipped, you will receive a shipping confirmation email containing your waybill number.


1. What is your return policy?

  • The returned items should be unused, undamaged and in the original packaging;
  • For more detailed information, please visit our returns and refunds .