1. Can I change the product, size, or shipping address of a paid order?

• Yes, to change your order before shipping, please send an email to apps@myantdiy.com 
• Please note that we can only help you change the information before shipping.
• Therefore, please check your order information carefully when placing an order.

2. What payment methods do you accept?

• We accept PayPal and credit cards

3. For more information about payment, please go to our  payment method .

 

Shipping

1. Which countries do you provide services?

• We can ship to most countries, including the United States, Britain, Canada, Australia, France, Germany, etc.

2. When can I receive my order after I place the order?

• We need 3-6 working days to process the order. And it will take 7-15 days for the parcel to be delivered.
• Total delivery time = processing time + shipping time
• Please note that this is only an estimate, and the time for different products may vary.

3. How can I track my package? Does my package have a tracking number?

• After the order is shipped, you will receive a shipping confirmation email containing your waybill number.

Return

1. What is your return policy?

• The returned items should be unused, undamaged and in the original packaging;
• For more detailed information, please visit our returns and refunds .